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Shipping & Returns

Shipping

We Ship Australia Wide on most Items, We also offer International Shipping to a Select few Worldwide Countries.

FLAT RATE Shipping is available on all Orders, These Rates are a Discounted Price to the actual Shipping Cost - This is how we offer our thank you for Ordering!

When you place an order, we will estimate shipping with options available for you to choose. 

We ship Parcels generally via a Courier Service, Depending on your Address some addresses including PO Boxes cannot be serviced by our courier service, therefore it is then defaulted to AusPost Parcel Post with Tracking. 

All small Orders are Shipped by Default with AusPost Standard Priority Post which has a reach for max of 4 Days from Shipping. These Orders usually contain Stamps, Dies, Paper/Card, Markers/Pens and thin Items that can be shipped as a Small or Large Letter. These Orders DO NOT Include Tracking.

 
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its product details page.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

We DO NOT accept Change of Mind Returns, We require you to contact us to process any returns.

You should expect to receive your refund within four weeks of returning your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.